Sunday, December 29, 2019

Interpreting The Results And Remediation - 1512 Words

Interpreting the results and remediation. After the vulnerability assessment has taken place it is time to interpret the results of the scan. This is where the organization finds out what the vulnerabilities of their network are. The vulnerabilities that were found in the process of the assessment must be categorized, most vulnerability scanners will produce reports that will list and categorize the threats that were found, this is also called threat modeling which we will get into in the next section. Once these results are analyzed the next step is to start remediating the vulnerabilities. Just like any other updates, the remediation of vulnerabilities should be scheduled, change management is a very important part of an organizations IT†¦show more content†¦Once the scans are complete and the current vulnerabilities are patched it is a good idea to implement a regular scanning schedule, once per month is an acceptable frequency to scan the network for new vulnerabilities. Vulnerability assessment is a continuous cycle due do new vulnerabilities being discovered every day, organizations must stay on top of their game if they want their organization to remain secure. Figure 1 illustrates the continuous cycle of vulnerability assessment. Modeling and Determining Threats Threat modeling is a way to categorize threats using a structured approach to address the threats with the most potential to do damage to a network. An example of a threat model that is commonly used to rate threats is DREAD, this acronym stands for Damage, Reproducibility, Exploitability, Affected users, and Discoverability. Each of these categories is assessed a value from 0-10 with 0 being nothing and the being the most serious risk. (OWASP, n.d.) An approach such as this will assist an organization in determining the importance and priority of threats on their network. Another commonly used threat model is STRIDE, as seen in Table 2. The following sections will walk through the entire process of threat modeling. Identifying Assets To model threats, the organization will need to identify their assets. The assets will typically be critical

Friday, December 20, 2019

Throughout The Time Of Human History, People Have Written

Throughout the time of human history, people have written about inhuman beings, many of which include gods, demons, wizards, sorcerers, and witches. Nowadays, mystical beings are seen everywhere in media, and are popular within society. Most of society stopped believing in these stories years ago, and now know them as the fantasy that you read in books and see on tv. With this being said, in 17th century Salem, this was not the case. Witchcraft became a living nightmare for people during this time, and was feared to even think about. The reason for this fear was due to the events that occurred during the Salem witch trials of 1692 and 1693 in Massachusetts, which have been the focus of speculation and curiosity for many years. This belief†¦show more content†¦Soon after they had begun to practice these rituals, girls who had been involved, including the Master Parris daughter and niece, became sick. The girls had constant fits, twitched, cried, made odd noises, and huddled in corners. The family called in doctors, and they were treated for many illnesses and nothing helped. Many weeks later after running out of reasons for their strange behavior, all of their symptoms seemed to lead to one belief, The evil hand is upon them. They were convinced the girls were possessed by the Devil. At first the families of the children could not find anyone to accuse for being the witch responsible for their children being possessd. Then in late in February of 1692, Parris neighbor Mary Sibley recommended that Parris slaves, Tituba and John Indian, should work a spell to try to find the withes who were hiding. Even after trying this method, the girl s condition worsened, and the people whom were accused to be responsible still had not been found. The girls began to see hazy shadows, and believed that these shadows were of the people who had done this to them. After more children claimed to be victims of this, the hunt for the witches who were to blame for the girls sickness began to get more serious, and this is where the true hostility began. With the hunt for withes on, people of Salem were being acuesed everyday. Only the children accused certain townspeople of being witches. The behavior of these children was saidShow MoreRelatedAnalysis Of Bartolome De Las Casas, The Devastation Of The Indes1474 Words   |  6 PagesThis document takes into full account the chaos that the native people experienced when Christopher Columbus first came in 1492. It was written to cover the internal workings of this seemingly dark time in history. A significant amount of the land was destroyed and demolished and the people native to the land were immediately taken captive and forced into labor and slavery. There only importance to them was to give Columbus and the people with him knowledge to where they could find reasonable amountsRead MoreRon Chernow ´s Biography of Alexander Hamilton1215 Words   |  5 Pageseffort to go deeper into the life of Hamilton by studying not only Hamilton’s life but also the lives of those Hamilto n interacted with. â€Å"Alexander Hamilton,† is an incredibly well written book that gives readers an in depth description of who Hamilton was, the time he lived in, and the events that happened during his life time. The amazing accomplishments and the incredible description of the Hamilton through hardships helps readers really understand who Hamilton was. Chernow goes through the entiretyRead More`` Bars Fight `` By Lucy Terry923 Words   |  4 PagesThroughout history, Native Americans in early America have been viewed as primitive and violent people. Artwork often depicts them engaging in barbaric behavior such as eating other humans and engaging in violent wars. However, this view of early Native Americans has been created by the works of people belonging to the â€Å"civilized world† of early America. Lucy Terry’s poem â€Å"Bars Fight† retells the story of when a group of Indians attacked two families that she knew. Terry’s work can be compared toRead MoreDifferent Viewpoints on Human Nature Essay520 Words   |  3 PagesDifferent Viewpoints on Human Nature Throughout history there have been arguments about anything and everything that is disagreeable. People innately have there own and often different opinions. A prominent discussion topic throughout history has been the nature of mankind. Many have written works about human nature but few are discussed in greater detail than Candide, The Prince, and Essay on Man. Voltaire, Niccolo Machiavelli, and Alexander Pope, who wrote these three works respectively, concurRead MoreEssay on Lack Of Human Rights In The World946 Words   |  4 Pagesissues of human rights. Likewise, throughout the course of history humanity has faced countless conflicts over the impending question, â€Å"What rights are humans obliged to?† Many civilizations throughout the course of history have had many diverse answers to this question. Seemingly, historic civilizations have had a variety of rights that were given to the people. The answer to the question is by no means an easy solution to come to. Thousan ds of years of reform after reform in the past have achievedRead MoreSimilarities Between Beowulf And Grendel1433 Words   |  6 Pagesthe monsters and Grendel is one of the monsters slain by Beowulf. From a religious standpoint Beowulf is written very focused on religion; like Beowulf acknowledges that God is the reason he is able to slay all of the beasts. On the other hand we have Grendel; he believes that the world is how he defines it. Beowulf was written as an anti-paganism poem, and Grendel was written to tell people the world is what you make of it and of yourself, but be careful to not cross the limits. Grendel isn’t asRead MoreWhy Did Christianity Become So Popular?822 Words   |  4 Pages Christianity is a very broad subject with a very interesting history. How and why did christianity become so popular? There are many factors we can look into. In the following paper we will explore the history of christianity, the bible, Jesus Christ and the evolution of christianity over time. It traces its history to Jesus of Nazareth, an itinerant preacher in the area around Jerusalem during the period of Roman occupation, in the early 30s of the Common Era. Its members congregate in a communionRead MoreSomething New Under the Sun: Review1458 Words   |  6 PagesDesaulnier 997155821 HIS1111 Topics in North American Environmental History Professor Laurel MacDowell February 03, 2009 Ecclesiastes, written by King Solomon towards the end of his life, discusses vanity in terms of items that bring no ultimate value, that many things on earth have a temporary value. He tells readers that â€Å"there is nothing new under the sun† as humankind has pursued individual, short-term profits and gains throughout time and will continue to do so. McNeill contradicts King Solomon inRead MoreThe Rock And Roll Band1361 Words   |  6 PagesFormed in the sixties, The Rolling Stones consisted of Brian Jones, Ian Stewart, Mick Jagger, Keith Richards, Bill Wyman, and Charlie Watts. Referring to themselves as the World’s Greatest Rock and Roll band, the song â€Å"Rollin’ Stones† written by Muddy Waters is what stemmed into the band s name. The Stones recorded and sold what is estimated to be more than a quarter million albums until the early 1980s when Jagger and Richard had a fight over musical direction and the group grew apart from eachRead MoreThe Com mon Themes Of Environmental Effects On Religion1565 Words   |  7 PagesThroughout the history of many civilizations, certain characteristics have presented themselves and many of which have been recognized as a commonality in several societies. These frequently seen patterns in history provide important insights to the functions and behaviors of ancient civilizations. There are many commonalities that are existent in many civilizations, but three clearly emerge, as they are fundamental to many societies’ cultures. The common themes of environmental effects on religion

Thursday, December 12, 2019

Music For Children Essay Summary Example For Students

Music For Children Essay Summary The earlier the child starts to hear and learn about music, the more enriched and fulfilling the childs experience of music is going to be. This is even more beneficial for talented children. A child cannot receive the full benefit of music and will not learn as much or at all without the first three stages of preparatory audiation. With this in mind, I will now show you how to guide children through these stages. First of all, we need to look at resources. For this particular situation, I will have two helpers, two rooms in which to work one is furnished with cribs, the other is mostly open space with a carpet. Also, I will have a good sound system in both rooms that includes a tape player and compact disc player, and some money available to buy recordings and equipment. Next is the age range of the children. The first stage is Absorption. One of the most difficult things to do when guiding children through these stages is to know when the right time is to move them to the next stage. This often requires much patience. The reason that you need so much patience is because all children move through the different stages of preparatory audiation at different times. The times when children move are as different as their handwriting. In the Absorption stage, children are absorbing music. But, not all music is appropriate. Most of the music that should be played is live music. It should also be played in different keyalities, tonalities, harmonies, meters, and tempos. When playing such diverse groups of music it is also important to not play music with words. Why you ask? Because if you play music with words, the children seem to focus their attention more on the words than the music itself. Out of the two rooms that we have, I would use the one room, which has the cribs in it for the children in the absorption stage. This would be more appropriate for children in the absorption stage than for children in any other stage because the children in the absorption stage are the youngest. I am going to give names to my two helpers so that we can easily tell the difference between the two. The one helper that is going to be helping me with the children in the absorption stage is named Mary. The other helper, which will help me with the two other stages random response and purposeful response, is named Peter. Mary would be playing live music for the children. Live music and/or any kind of music that you play for children must be pleasing to the ear. It is also important that children hear a wide variety of instruments so they are introduced to a variety of pitches and timbres. Another thing is that childrens attention spans are very short. This means that it is best to play only short sections of music or music with frequent shifts in dynamics, timbre, and tempo. This encourages children to continually redirect their attention to the music. Once you think a child is ready to go through the absorption stage, than you can go onto the next stage, which is random response. But, before a child can go through absorption you must make sure the child is really ready to go to the next stage. One thing you do not want to do is to rush a child through each stage. They must be emotionally ready. Even if it seems like they are mentally or physically ready, you must wait if necessary. I would practice the beginning order of step two to find out if they are ready. If they are ready, they will start doing things in step two since step one and two overlap one another. The way I would be able to tell if they changed is by looking at the different things they do during this stage. In the second stage children begin to make babble sounds and movements. .ufec93a0b8b12199717408436dfe66c87 , .ufec93a0b8b12199717408436dfe66c87 .postImageUrl , .ufec93a0b8b12199717408436dfe66c87 .centered-text-area { min-height: 80px; position: relative; } .ufec93a0b8b12199717408436dfe66c87 , .ufec93a0b8b12199717408436dfe66c87:hover , .ufec93a0b8b12199717408436dfe66c87:visited , .ufec93a0b8b12199717408436dfe66c87:active { border:0!important; } .ufec93a0b8b12199717408436dfe66c87 .clearfix:after { content: ""; display: table; clear: both; } .ufec93a0b8b12199717408436dfe66c87 { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .ufec93a0b8b12199717408436dfe66c87:active , .ufec93a0b8b12199717408436dfe66c87:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .ufec93a0b8b12199717408436dfe66c87 .centered-text-area { width: 100%; position: relative ; } .ufec93a0b8b12199717408436dfe66c87 .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .ufec93a0b8b12199717408436dfe66c87 .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .ufec93a0b8b12199717408436dfe66c87 .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .ufec93a0b8b12199717408436dfe66c87:hover .ctaButton { background-color: #34495E!important; } .ufec93a0b8b12199717408436dfe66c87 .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .ufec93a0b8b12199717408436dfe66c87 .ufec93a0b8b12199717408436dfe66c87-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .ufec93a0b8b12199717408436dfe66c87:after { content: ""; display: block; clear: both; } READ: Importance of music and art EssayThese are not coordinated with each other or with aspects in the environment and should not even be interpreted as an attempt by children to imitate what they are listening to or seeing, or as a conscious response to what they have listened to or seen. Adults guiding children at this stage need to understand that at this age children simply have the need to babble. Another activity that happens during stage two is group interaction. It is important in this stage that children have this because children learn much about music as a result of listening to and observing other children of similar ages as they attempt to sing chant and move. One of the purposes of stage two of preparatory audiation is to continue childrens exposure to music so that they will be better acculturated to the sound of more complex music than in stage one. Even another thing that happens during this stage is random movement that is mostly associated with subjective tonality and subjective meter. Although they make these movements, they should not be expected to imitate anything. Only the natural sounds and random movements that children voluntarily engage in should be encouraged. Children are still encouraged to listen to music as in stage one. Except what is more valuable for them now is to make much body movement in accordance to different songs. I would start being the teacher to sing and chant to them. At the same time I would be making full use of my body. I would move my body to the beat of the song or chant. That way the more children have this kind of movement modeled for them, the more they will begin to experiment with movement themselves. As in stage one, only short songs and chants in as many tonalities and meters as possible should be sung and chanted to children, and again, these should be performed without words or instrumental accompaniment of any kind. Since we have some money to use for equipment, I might buy some small instruments like a xylophone, wooden blocks, and an instrument that makes a shaking noise of some sort. Then, after we bought the instruments, I would chant something to them and then repeat the chant, but instead of going through the whole chant like I did the first time, I would repeat parts of the chant and ask somebody if they wanted to play an instrument. When I found three children that wanted to play the three instruments, I would show these children how to do each different part of the instrument. We would play the chant and the instruments separately, then together using simple syllables like bah or bum. The thing that I feel very strongly about is not expecting much from the children. We would try to sing the song and play the instruments, but at the same time I would pay special attention to singing the song in the same keyality, tonality, meter, and tempo. I wouldnt be really strict about playing the right notes or playing the right tempo. Just having the children experience different things like that would be enough. Although it might not look like the child would be learning anything, they actually would. Every little bit of musical experience a child gets helps to exercise and tone the audiational skills a child has. To help me stay in the same meter and tempo, I would buy a metronome. At the second stage of Acculturation, consideration should be given not only to childrens tonal aptitude, but also to their rhythm aptitude. In addition to being concerned with tonal and rhythm aptitudes, parents and teachers performing for children should pay greater attention to musical expression and phrasing. .ufcd58499783ac2dc033d0b5a4d9c9b6a , .ufcd58499783ac2dc033d0b5a4d9c9b6a .postImageUrl , .ufcd58499783ac2dc033d0b5a4d9c9b6a .centered-text-area { min-height: 80px; position: relative; } .ufcd58499783ac2dc033d0b5a4d9c9b6a , .ufcd58499783ac2dc033d0b5a4d9c9b6a:hover , .ufcd58499783ac2dc033d0b5a4d9c9b6a:visited , .ufcd58499783ac2dc033d0b5a4d9c9b6a:active { border:0!important; } .ufcd58499783ac2dc033d0b5a4d9c9b6a .clearfix:after { content: ""; display: table; clear: both; } .ufcd58499783ac2dc033d0b5a4d9c9b6a { display: block; transition: background-color 250ms; webkit-transition: background-color 250ms; width: 100%; opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #95A5A6; } .ufcd58499783ac2dc033d0b5a4d9c9b6a:active , .ufcd58499783ac2dc033d0b5a4d9c9b6a:hover { opacity: 1; transition: opacity 250ms; webkit-transition: opacity 250ms; background-color: #2C3E50; } .ufcd58499783ac2dc033d0b5a4d9c9b6a .centered-text-area { width: 100%; position: relative ; } .ufcd58499783ac2dc033d0b5a4d9c9b6a .ctaText { border-bottom: 0 solid #fff; color: #2980B9; font-size: 16px; font-weight: bold; margin: 0; padding: 0; text-decoration: underline; } .ufcd58499783ac2dc033d0b5a4d9c9b6a .postTitle { color: #FFFFFF; font-size: 16px; font-weight: 600; margin: 0; padding: 0; width: 100%; } .ufcd58499783ac2dc033d0b5a4d9c9b6a .ctaButton { background-color: #7F8C8D!important; color: #2980B9; border: none; border-radius: 3px; box-shadow: none; font-size: 14px; font-weight: bold; line-height: 26px; moz-border-radius: 3px; text-align: center; text-decoration: none; text-shadow: none; width: 80px; min-height: 80px; background: url(https://artscolumbia.org/wp-content/plugins/intelly-related-posts/assets/images/simple-arrow.png)no-repeat; position: absolute; right: 0; top: 0; } .ufcd58499783ac2dc033d0b5a4d9c9b6a:hover .ctaButton { background-color: #34495E!important; } .ufcd58499783ac2dc033d0b5a4d9c9b6a .centered-text { display: table; height: 80px; padding-left : 18px; top: 0; } .ufcd58499783ac2dc033d0b5a4d9c9b6a .ufcd58499783ac2dc033d0b5a4d9c9b6a-content { display: table-cell; margin: 0; padding: 0; padding-right: 108px; position: relative; vertical-align: middle; width: 100%; } .ufcd58499783ac2dc033d0b5a4d9c9b6a:after { content: ""; display: block; clear: both; } READ: Rent Musical Analysis EssayA lasting impression can be made on a childs musical sensitivity through performance of chants. As in stage one of preparatory audiation, unstructured informal guidance is the rule in stage two of preparatory audiation. We dont really know when children merge from stage to stage. One thing we do know is that children typically enter stage three, which is purposeful response, between the ages of eighteen months to three years old, as soon as they begin to make purposeful responses in relation to their environment. In this stage children should still continue to listen to songs and chants with out words, because listening to songs and chants with out words is no less important and maybe even more important in stage three than in stages one and two. It is also important that children with high tonal and/or rhythm developmental aptitudes, be encouraged to begin, but in their own initiative, to create their own songs and chants. Also in this stage children start to sing and/or chant with the parent and/or teacher, but the teacher does not expect accuracy. In order to guide a child from stage two to stage three, you should sing a song or chant, and if they respond to you with the same response, its called purposeful response. Another way you can tell when a child is in stage three is if they start to participate in the singing of tonal patterns and the chanting of rhythm patterns. It is best to keep tonal and rhythm patters separate during structured informal guidance for children in this stage. Adults should not perform tonal patterns immediately after rhythm patterns or other way around, but instead should perform one or more songs and/or chants between the tonal and rhythm patterns. When children begin to sing tonal patterns in stage three, they typically sing at the same time that the parent or teacher is singing. But, adults should not expect children to be capable or even interested in imitating tonal patterns with any degree of accuracy. When, however, children in this stage spontaneously sing the same thing as the adult is singing, that is a signal that the child is ready to make the transition into stage four. In order for children to give meaning to the tonal patterns they are hearing, they need to establish syntax. They begin to do this as they gain familiarity with a variety of tonalities. Only tonal patterns in major and harmonic minor tonalities that move diatonically by scale-wise steps should be sung to children in this stage. In the classroom, have the children audiate different tonal and rhythm patterns. When doing different rhythm patterns use your arms and legs and move with the music and try to get them to do it with you.

Thursday, December 5, 2019

Areas Improvement In Business Management â€Myassignmenthelp.Com

Question: Discuss About The Areas Improvement In Business Management? Answer: Introducation Proper management of a business is critical in its development. Improving a companys management leads to the growth of the firm. Planning is very essential, and with the concept of Porters value chain, improvements will be realized. i) Primary activity a) Inbound logistics: The flight scheduling, route planning and trip cost cutting fall under inbound logistics. Singapore airline can learn about their competitors strategy to sustain the existing market. b) Outbound logistics: Singapore airline use online ticketing system, and boarding cards can be printed from the comfort of a travelers home. The airline also uses an electric engine for the passengers safety. c) Sales and marketing: Singapore airline is a big name and has a great impact on organizational sale. Its advertisement is on its flight crew by promoting female flight attendants who are famously known as Singapore Girls. A common feature for the adverts is the airline's logo; a bird and a dagger. d) Services: Singapore airline offer catering services with a wide array of regional food in each flight. They have also published a cook book. ii) Secondary activities a) Technology development: Singapore airline uses SIA internet support to improve on its online efficiency and conduct its strategies. b) Human resource: the work stuff at Singapore are well skilled and capable of handling their duties assigned to them. c) Firm infrastructure: Singapore airline fleet has four aircraft families with two more orders underway (Jestin and Nelis, 2014, pp. 160). Market penetration Improvement on market penetration establishes a greater chance of Singapore airline services gaining an advantage over the competitors while offering the same services. The Anoff matrix provides for advertising of the services rendered. Market development The Singapore airline should be able to locate and establish new flight destinations by expanding budget airline market and taking advantage of liberal lateral aviation agreements between different countries. Product development Introduction of new facilities for the already existing markets such as in-flight WI-FI service would play a great part in market penetration (Rosemann and Vom, 2015, pp.110). Singapore Airline Company can further improve passengers flight experience by introducing a new form of entertainment and luxury in the flight. More customers will be attracted to the new luxuries provided leading to growth in budget travelers. Risk management Having risk management system improved in Singapore airline enables it to have a concept of every possible outcome thus making it easier for the organization knows how to distribute its investments. The idea of scenario building considers every possible outcome optimistic, pessimistic or realistic and improves on favorable decision-making. Strategy development is enhanced when all the risks and constraints yet to happen are made known and prepared. Potential changes in the organization such as global, industry, technology, or competitors are analyzed (Chang, 2016, pp.34). Global scenario Singapore airline depending on natural manufacturing materials such as aluminum will need a source for sustainability in case there is a depletion of the resource for the aircrafts body. Industry scenario The clients are interested in short-term satisfaction in this industry. They may opt for alternative forms of transportation. Therefore, the Singapore airline industry will improve the quality of transport services they are offering to ensure they have attracted more passengers. Technology scenario Collaboration with paying mechanisms such as ApplePay or PayPal will create convenience for the travelers as they will be able to pay for their services with ease from whatever location they are at and improve their traveling experience. Competitor scenario The competition will be stiff with the saturation of the air transport industry in future days. The proposed strategy will be to make improvements by upgrading above its competitors. Singapore airline can partner with travel hotels that are destinations for tourists get branded as one; where visitors can then access tickets to their destinations at cut costs. Good quality of services offered by a Singapore airline contributes significantly to its development. Improvement of quality creates an advantage over the competitors. Sustaining innovation concept improves in a way that the already existing finance is not affected (Van, 2013, pp.114). The innovation can be either. Evolutionary One with the improvement changes in a service being the ones that are expected by the customers. An example being the upgrading of the plane booking system at the Singapore airline each being more modernized than the previous one. Revolutionary The changes made are not continuous and are unexpected. However, the revolutionary changes do not affect the existing market. The cost of the production and manufacturing of the product may be the factor making the innovation not continuous. Such a change is the purchase of a new first-class plane at the Singapore airline. These innovations create a great appeal to the Singapore airline most valuable customers and highly motivate the employees (Harman, 2015, pp.58). It is also a strategy to ensure that the organizations services sell in the competitive market for the airline to satisfy the ever-changing demands of the customers in the market. Conclusion Successful business and management depend on the ability to focus on sensitive and crucial matters that affect the Singapore airline. Every detail in the organization should be paid attention to as not attending to some of the issues in an organization can cause significant disruption. The services offered should also fit into the ever-changing market. The managers of Singapore airline should be keen on providing quality services. References Jeston, J. and Nelis, J., 2014. Business process management. Routledge. Rosemann, M. and vom Brocke, J., 2015. The six core elements of business process management. In Handbook on business process management 1 (pp. 105-122). Springer Berlin Heidelberg. Armstrong, G., Kotler, P., Harker, M. and Brennan, R., 2015. marketing: an introduction. Pearson Education. Chang, J.F., 2016. Business process management systems: strategy and implementation. CRC Press. Van Der Aalst, W.M., 2013. Business process management: a comprehensive survey. ISRN Software Engineering, 2013. Harmon, P., 2015. The scope and evolution of business process management. In Handbook on business process management 1 (pp. 37-80). Springer Berlin Heidelberg.